After adding MetaMask extension the Welcome Page will be opened.
1. Press “Get Started” to start the registration process.
2. Press Create a Wallet.
3. Create and repeat the password.
4. Watch the short video by MetaMask Team to secure your wallet and press "NEXT".
5. Get your secret recovery phrase by pressing on "CLICK HERE TO REVEL SECRET WORDS" and save it safely.
6. Click next and input your recovery phrase in the right order by clicking on the words and press "NEXT".
Congratulations, your registration is completed. Press "All Done" to start using your wallet.

Play games to get parts for your NFT. NFT parts can be obtained in-game: randomly in Treasure Chests, as a reward for 1,2,3 places in multiplayer games and as part of other events and promotions. Additionally, NFT parts can be drawn from the NFT Capsule Machine.

1. Go to the NFT menu in-game, you will be asked to log-in with your MetaMask account.
2. Choose one of 4 NFT types: MAN, WOMAN, MONKEY, CAT.
3. Configure the NFT parts the way you like it the best by scrolling between available parts.
4. Press the 'MINT’ button. You will get a loading sign followed by a ‘Successful’ message. After that, you will be redirected to the ‘MY NFT’ tab.
Please note, once minted you cannot change the parts.
5. NFT currently used as profile picture will be marked as ‘EQUIPPED’. You can switch between NFTs at any time by pressing the ‘PROFILE’ button.

After you purchase NFT with your MetaMask wallet you can check it right away in the game.
1. Access the Game -> NFT -> MY NFT.
2. Find the NFT you want to use as a profile (if you own more than 1).
3. Press "UPDATE PROFILE" and text will change to "EQUIPPED".
Now you can use your NFT-provided bonuses.

NFT bonuses are:
- unlocking level locks
- unlocking daily swap limits
- daily spin rewards increase
- cat bonus (staking) increase
- shop purchases discount
NFT bonuses depend on the level of the NFT.

1. Go to NFT -> MY NFT.
2. Choose an NFT you want to upgrade. The price of the upgrade will vary depending on the level of the chosen token.
3. Press "Upgrade". You will get a pop-up showing you a preview of the next level.
4. Press "Upgrade" again.
5. Approve Transactions in your MetaMask wallet. To proceed you will need a transaction fee in MATIC.
6. You will receive a "Success" message from MetaMask and after a couple of moments, Your NFT will be upgraded to the next level. Previous level NFT will be burned.

1. Go to the Coin Shop-> SWAP.
2. Press Access HTC tokens in MetaMask.
3. Approve pop-up dialogue in MetaMask wallet.
4. Choose one of the available swap options and press the green button.
5. Swap limits for the different NFT levels are as follows:
LVL1. 1’800 diamonds/day
LVL2 6’800 diamonds/day
LVL3. 26’800 diamonds/day
LVL4. 52’800 diamonds/day
LVL5. 106’800 diamonds/day
LVL6. 226’800 diamonds/day
6. Please note that you will be charged a 3% transaction fee in HTC. Additionally, each transaction will require 100 Crowns.
To find out more about bonuses for different NFT levels you can press on “i”.

No, but you can SWAP your game currency for HTC token, tradable outside the game platform, as well as mint an NFT.

Bingo Hearts is a no-install game; therefore, it cannot be deleted.
If you want to revoke the game's access to your account, you may do so by following the next steps.

For Facebook Login:
1. On Facebook access Account-> Settings & Privacy -> Settings -> Apps and Websites.
2. Find the Game you want to delete in the list of apps.
3. Press "Remove" to remove the game from your list.
4. On the pop-up window check "Allow Facebook to notify the Game that your login connection was removed. They may offer you another way to log in."
Please note, if you check this option all your data will be removed immediately without the possibility of recovery.
5. Press "Remove".

For MetaMask Login:
Contact our customer support.
(Need Help Menu)
For Discord Login:
Contact our customer support.
(Need Help Menu)
If you want to delete all your account info, including in-game progress, please contact our customer support team. Please note, already minted NFTs won’t be deleted from your MetaMask Wallet.

You may need to check your internet connection speed. Once you re-connected,
all rewards will be available for collecting.
Clearing cash and cookies on browser might help.
Please make sure you update both - the device Operating System and your browser to the latest version.
An additional possibility will be checking your PC for viruses.

Due to the game constantly downloading data, drops in connection speed may cause disturbances to the game.
Please make sure to have stable connection at all times.

Check if your payment method is not expired. You can do so by going to Facebook -> Account settings -> Settings and Privacy -> Settings -> Payments. You can add a new payment method the same way.

For blockchain purchases check if you have enough on your balance. MetaMask payments need to be approved with the pop-up windows, make sure you give the access and the pop-ups are not blocked for game page.

Please note, payment options might be restricted for some regions and platforms.

If you make a purchase but didn’t receive diamonds/chips, please check your Facebook payments. Under a status of the payment anything other than "completed" means your payment wasn’t processed properly. In that case, please contact your bank for further details.

Please note, payment options may be restricted in some regions.

If your payment’s status is "completed", try to reload the game.

If after doing it, you still have not received your purchase, please contact our Customer Support. Please have the following information ready so we can provide you with better assistance:
1. Receipt

2. Name/description of the item you purchased
With this information, we’ll do everything we can to get you the items you purchased.

No, this option is unavailable. You can send your friends Gifts, and they will receive diamonds and chips.
To find more information about the game visit our DISCORD COMMUNITY.

After adding MetaMask extension the Welcome Page will be opened.
1. Press “Get Started” to start the registration process.
2. Press Create a Wallet.
3. Create and repeat the password.
4. Watch the short video by MetaMask Team to secure your wallet and press "NEXT".
5. Get your secret recovery phrase by pressing on "CLICK HERE TO REVEL SECRET WORDS" and save it safely.
6. Click next and input your recovery phrase in the right order by clicking on the words and press "NEXT".
Congratulations, your registration is completed. Press "All Done" to start using your wallet.

Play games to get parts for your NFT. NFT parts can be obtained in-game: randomly in Treasure Chests,
as a reward for 1,2,3 places in multiplayer games and as part of other events and promotions. Additionally,
NFT parts can be drawn from the NFT Capsule Machine.
1. Go to the NFT menu in-game, you will be asked to log-in with your MetaMask account.
2. Choose one of 4 NFT types: MAN, WOMAN, MONKEY, CAT.
3. Configure the NFT parts the way you like it the best by scrolling between available parts.
4. Press the 'MINT’ button. You will get a loading sign followed by a ‘Successful’ message. After that, you will be redirected to the ‘MY NFT’ tab.
Please note, once minted you cannot change the parts.
5. NFT currently used as profile picture will be marked as ‘EQUIPPED’. You can switch between NFTs at any time by pressing the ‘PROFILE’ button.

After you purchase NFT with your MetaMask wallet you can check it right away in the game.
1.Access the Game->NFT->MY NFT.
2.Find the NFT you want to use as a profile (if you own more than 1).
3.Press “UPDATE PROFILE” and text will change to “EQUIPPED”.
Now you can use your NFT-provided bonuses.

NFT bonuses are:
- unlocking level locks
- unlocking daily swap limits
- daily spin rewards increase
- cat bonus (staking) increase
- shop purchases discount
NFT bonuses depend on the level of the NFT.

1. Go to NFT -> MY NFT.
2. Choose an NFT you want to upgrade. The price of the upgrade will vary depending on the level of the chosen token.
3. Press Upgrade. You will get a pop-up showing you a preview of the next level.
4. The success probability rises with the in-game level.
5. Press Upgrade again.
6. Approve Transactions in your MetaMask wallet. To proceed, you will need a transaction fee in MATIC.
7. You will receive a 'Success' message from MetaMask, and after a couple of moments, your NFT will be upgraded to the next level. The NFT from the previous level will be burned.

1. Go to the Coin Shop-> SWAP.
2. Press Access HTC tokens in MetaMask.
3. Approve pop-up dialogue in MetaMask wallet.
4. Choose one of the available swap options and press the green button.
5. Swap limits for the different NFT levels are as follows:
LVL1. 1’800 diamonds/day
LVL2 6’800 diamonds/day
LVL3. 26’800 diamonds/day
LVL4. 52’800 diamonds/day
LVL5. 106’800 diamonds/day
LVL6. 226’800 diamonds/day
6. Please note that you will be charged a 3% transaction fee in HTC. Additionally, each transaction will require 100 Crowns.
To find out more about bonuses for different NFT levels you can press on “i”.

No, but you can SWAP your game currency for HTC token, tradable outside the game platform, as well as mint an NFT.

Bingo Hearts is a no-install game; therefore, it cannot be deleted.
If you want all your data to be removed automatically from game servers, you may do so by following the next steps.
For Facebook Login:
On Facebook access Account-> Settings & Privacy -> Settings -> Apps and Websites.
Find the Game you want to delete in the list of apps.
Press “Remove” to remove the game from your list.
On the pop-up window check “Allow Facebook to notify the Game that your login connection was removed. They may offer you another way to log in.”
Please note, if you check this option all your data will be removed immediately without the possibility of recovery.
Press “Remove”.
For MetaMask Login:
Contact our customer support.
(Need Help Menu)
For Discord Login:
Contact our customer support.
(Need Help Menu)
If you want to delete all your account info, including in-game progress, please contact our customer support team.
Please note, already minted NFTs won’t be deleted from your MetaMask Wallet.

You may need to check your internet connection speed. Once you re-connected, all rewards will be available for collecting.
Clearing cash and cookies on browser might help.
Please make sure you update both - the device Operating System and your browser to the latest version.
An additional possibility will be checking your PC for viruses.

Due to the game constantly downloading data, drops in connection speed may cause disturbances to the game.
Please make sure to have stable connection at all times.

Check if your payment method is not expired.
For Facebook Payments:
Facebook -> Account settings -> Settings and Privacy -> Settings -> Payments. You can add a new payment method the same way.
For Google Payments:
Go to the Google Account -> Payments and subscriptions
For blockchain purchases check if you have enough on your balance, including gas fee.
MetaMask payments need to be approved with the pop-up windows, make sure you give the access and the pop-ups are not blocked for game page.
Please note, payment options might be restricted for some regions and platforms.

If you make a purchase but didn’t receive diamonds/chips, please check your payments.
Under a status of the payment anything other than “completed” means your payment wasn’t processed properly. In that case, please contact your bank for further details.
If your payment’s status is “completed”, please contact Need Help with the receipt.
If you made your payment through Google Payments, you can find it like so:
Go to the Google Account -> Payments and subscriptions -> Budget & order history
For Facebook Payments: Facebook -> Account settings -> Settings and Privacy -> Settings -> Payments
Please note, payment options may be restricted in some regions.
All the blockchain transactions can be checked in the real time in the “Activity” tab of you MetaMask wallet.

No, this option is unavailable. You can send your friends Gifts, and they will receive diamonds and chips.
To find more information about the game visit our DISCORD COMMUNITY.